Terms & Conditions


1. The service provider(s) that respond to you are independently owned and operated;

2. Dufrene Building Materials / 1-800-REPAIRS assumes no responsibility for the service provider's work or and and possible damages whatsoever that may occur on or around your property;


3. It is your responsibility to review and approve any estimate, proposal or agreement including payment terms between you and the service provider.


Dufrene Buildinjg Materials / 1-800-REPAIRS values our Service Providers and Customers, and we understand that occasionally disputes may arise between or among them. In the rare event a dispute initiated by either a Service Provider or a Customer cannot be resolved independently, Dufrene Building Materials / 1-800-REPAIRS will do its best to help the service provider and customer resolve their differences. Notwithstanding the foregoing, you acknowledge and agree that Dufrene Building Materials / 1-800-REPAIRS is under no obligation to become involved in or impose resolution in any dispute between or among users or any third party.


In addition to all the other Terms and Conditions listed on our website

Dufrene Building Materials / 1-800-REPAIRS does not endorse, recommend, or make any representations or warranties about the service or installation provided by any installer or remodeler, including but not limited to installers/remodelers located on or obtained through the use of any Dufrene Building Materials / 1-800-REPAIRS website. Any information provided by Dufrene Building Materials / 1-800-REPAIRS is solely for informational purposes only. We make no guarantees or representations regarding the skills of any installer/remodeler, nor do we guarantee or warrant the outcome and quality of the job that they may perform if you elect to retain their services. The installers/remodelers are not employees or agents of Dufrene Building Materials / 1-800-REPAIRS, and your choice to use any installer/remodeler is at your own risk. Your rights are governed by the terms of the contract you enter into with the installer/remodeler you select, and by applicable federal, state, provincial and/or local laws. Dufrene Building Materials / 1-800-REPAIRS SPECIFICALLY DISCLAIMS ANY LIABILITY FOR ANY INJURY OR OTHER DAMAGES RESULTING FROM YOUR CHOICE TO USE ANY INFORMATION OBTAINED REGARDING INSTALLERS/REMODELERS INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES OR CLAIMS ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES, CONTRACTS, OR YOUR DEALINGS WITH THE INSTALLERS/REMODELERS. Should you have a dispute with any installer/remodeler, YOU HEREBY AGREE TO RELEASE Dufrene Building Materials / 1-800-REPAIRS AND ITS AGENTS, EMPLOYEES, PARENT, AFFILIATES, OR SUBSIDIARIES FROM ANY DAMAGES OR CLAIMS OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH THE INSTALLERS/REMODELERS.

Prior to having any work performed, we advise you to follow these basic guidelines (especially on larger projects)